Business Insider reported that messaging apps are now bigger than social media networks. Today’s internet user is looking for a personalized experience, a conversation, keeping them away from the clutter of a social feed.
"Users around the world are logging in to messaging apps to not only chat with friends but also to connect with brands, browse merchandise, and watch content. What were once simple services for exchanging messages, pictures, videos, and GIFs have evolved into expansive ecosystems with their own developers, apps, and APIs."
Think of a Chatbot as your digital employee. An employee that, once hired and trained, will only improve over time, working at a fraction of the previous time and cost.
Regardless of device, conversations are automatically saved across multiple platforms based on the messenger app used.
24/7, 365 Availability – Bots don’t need holidays. Chatbots will consistently serve clients both in and outside of traditional office hours.
It is much simpler to teach a Chatbot new tricks than to modify a Website or App. Your clients will never need to download an update – the Bot upgrades itself in real-time.
Chatbots respond immediately to the client's questions and will organically continue the conversation from where they left it, regardless of the device used.
Chatbots are where simplicity and efficiency meet. Even a simple user interface with only one data entry field as well as a few other widgets can be enough to build even complex Chatbot Apps.
Due to its light weight, Chatbots can operate even on a very slow network. Designed to be efficient on mobile devices, Chatbots are just as good on computers and tablets.
New generation Chatbots can expand horizons for both your business and your clients.
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